Penggayaan APA

TJIPTONO, Fandy. (2005). Prinsip-prinsip Total Quality Service (5). Yogyakarta: Andi Offset.

Chicago Style

TJIPTONO, Fandy. Prinsip-prinsip Total Quality Service. 5 Yogyakarta: Andi Offset, 2005. Buku.

MLA Style

TJIPTONO, Fandy. Prinsip-prinsip Total Quality Service. 5 Yogyakarta: Andi Offset, 2005. Buku.

Turabian Style

TJIPTONO, Fandy. Prinsip-prinsip Total Quality Service. 5 Yogyakarta: Andi Offset, 2005. Buku.