Challenges -- Organizational Transformation Through E-Government: Myth or Reality? -- The Governance of Back Office Integration in E-Government: Some Dutch Experiences -- E-Government Systems in Developing Countries: Stakeholders and Conflict -- Performance -- Intelligent Measuring and Improving Model for Customer Satisfaction Level in e-Government -- Accountability of Electronic Cross-Agency S…
How to Design a Loose Inter-organizational Workflow? An Illustrative Case Study -- Recovering from Malicious Attacks in Workflow Systems -- Towards Mining Structural Workflow Patterns -- Avoiding Error-Prone Reordering Optimization During Legal Systems Migration -- Automated SuperSQL Query Formulation Based on Statistical Characteristics of Data -- Distribution Rules for Array Database Queries …