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Quality of Telephone-Based Spoken Dialogue Systems

Motivation and Introduction -- Quality of Human-Machine Interaction over the Phone -- Assessment and Evaluation Methods -- Speech Recognition Performance over the Phone -- Quality of Synthesized Speech over the Phone -- Quality of Spoken Dialogue Systems -- Final Conclusions and Outlook.Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully integrated system. Three experimental investigations illustrate the relationships between system characteristics and perceived quality. The resulting information is needed in all phases of system specification, design, implementation, and operation. Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics.

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Informasi Detail
Judul Seri
-
No. Panggil
-
Penerbit
: .,
Deskripsi Fisik
XIX, 469 p. 145 illus.online resource.
Bahasa
English
ISBN/ISSN
9780387231860
Klasifikasi
621.3
Tipe Isi
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Tipe Media
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Tipe Pembawa
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Edisi
1st ed. 2005.
Subjek
Electrical engineering.
Communications Engineering, Networks.
User interfaces (Computer systems).
User Interfaces and Human Computer Interaction.
Signal processing.
Image processing.
Speech processing systems.
Signal, Image and Speech Processing.
Info Detail Spesifik
-
Pernyataan Tanggungjawab
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