E Book

Manage IT!

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IT management: The basis -- The basis of the field -- Supplying IT products and services within an architecture -- Traditional IT management: organizing demand and supply -- Task focussed and simultaneous process-focussed supply of facilities -- The demand-side: functional management (using the method BiSL) -- The supply-side: application management (using the method ASL) -- The supply-side: exploitation (using methods like ITIL, MOF-MSF/eTOM) -- Organizing IT Tasks and Processes -- Controlling IT facilities -- Controlling IT facilities (IT governance) -- House in order: evaluating and improving -- Innovation from the customer and the chain perspective -- Aspects of IT management -- The financial aspects -- The personnel aspects -- Procurement of IT products and services (using the method ISPL) -- Controlling contracts using service level agreements -- Securing IT facilities (according to amongst others ISO 17799) -- Standardization of content, process and product -- IT management tomorrow -- IT management en route to 2027 (a.o. ITIM).

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Ketersediaan

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Informasi Detail

Judul Seri

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No. Panggil

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Penerbit

Dordrecht : Springer., 2005

Deskripsi Fisik

XX, 618 p.online resource.

Bahasa

English

ISBN/ISSN

9781402037108

Klasifikasi

004.6

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

1st ed.

Subjek

Management information systems.
Computer communication systems.
Computer Communication Networks.
Computer organization.
Computer Systems Organization and Communication Networks.
Computer science.
Management of Computing and Information Systems.
Computer Science, general.
Architecture, Computer.
Computer System Implementation.
Leadership.
Business Strategy/Leadership.

Info Detail Spesifik

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Pernyataan Tanggungjawab

Theo Thiadens.

Versi lain/terkait

Lampiran Berkas

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