E Book

Exploring Services Science

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Some Aspects Concerning a Generic Service Process Model Building -- Building an Extended Ontological Perspective on Service Science -- How Open Data Are Turned into Services? -- A Classification Framework of Value Co-creation in Electronic and Mobile Services -- Transition and Delivery Challenges of Retained Organizations in IT Outsourcing -- Servitization - Its Raise through Information and Communication Technologies -- Introducing Service-oriented Organizational Structure for Capability Sourcing -- Why Is Aligning Economic- and IT Services So Difficult? -- Towards the Consideration of Performance Risks for the Design of Service Offers -- Developing Municipal e-Government in Italy: The City of Alfa Case.

Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering, and service discovery.

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Ketersediaan

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Informasi Detail

Judul Seri

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No. Panggil

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Penerbit

Cham : Springer., 2014

Deskripsi Fisik

X, 139 p. 35 illus. online resource

Bahasa

English

ISBN/ISSN

9783319048109

Klasifikasi

658.05

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

1st ed.

Subjek

SOFTWARE ENGINEERING
INFORMATION TECHNOLOGY
APPLICATION SOFTWARES
BUSINESS--DATA PROCESSING

Info Detail Spesifik

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Pernyataan Tanggungjawab

Mehdi Snene, Michel Leonard

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Lampiran Berkas

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